We were built to be the platform Brazilian players have always deserved: secure, fast, transparent, and built around the payment methods you already use every day.
Our story
A 20games was born from a simple observation: Brazil's online casino market grew fast, but the quality of the player experience fell behind. Platforms with confusing interfaces, withdrawals that took days, support that didn't really speak Portuguese, and foreign payment methods that simply didn't work here.
A 20games was built by a team that truly understands Brazil from the inside out. From day one, every decision was made with the player in mind — the São Paulo fan who wants to bet on Flamengo from their phone on a Sunday afternoon, the player in Fortaleza who prefers to deposit via Pix before a live game, and the bettor in Belo Horizonte who wants their Libertadores winnings in their Nubank account without waiting until the next business day.
Today the 20games brings together over 50,000 active players from every state in Brazil, with an infrastructure built to scale without compromising what matters: transparency, speed, and a product that genuinely works for everyday Brazilians.
Our mission
We don't just want to be another option in the market. We want to be the platform Brazilian players recommend to their friends because it actually works — from deposits to withdrawals, from bonuses to support.
Six pillars that define how 20games was built and how it operates every day
Pix is the backbone of 20games. Deposits confirmed in seconds and withdrawals that land in your account in under 2 minutes — no fees, no manual approval, no time restrictions. It works at midnight, on holidays, on Sunday before the match kicks off.
All communication between you and the servers at 20games is protected by 256-bit SSL encryption. Card payments use PCI-DSS tokenization — your card number is never stored. Your personal data is handled in accordance with the LGPD, with no sharing with third parties.
No chatbot that gets you nowhere. The 20games support team 20games is made up of real, trained people who speak genuine Brazilian Portuguese. Available via live chat and email 24 hours a day, seven days a week — including on big Brasileirão match days.
A 20games was designed for mobile first — not adapted as an afterthought. The entire experience, from sign-up to withdrawal, works seamlessly on Android or iOS with no app download required. Fast, smooth interface even on slower 4G connections in Brazil's interior.
Bonuses with clear rollover terms before activation, 15% weekly cashback with no rollover, daily poker freerolls, and slots tournaments with R$ 50,000.00 guaranteed. Every promotion from the 20games has its terms visible before you click "activate" — no hidden clauses.
From the Brasileirão Série A to the Copa do Brasil, from the Libertadores to the Sul-Americana — bet with over 80 markets per match, live odds updated in real time, cash out on every game, and accumulators with odds boosts. All centered on the football Brazilians actually follow.
Timeline
How we got here and where we're headed
The founding team at 20games begins developing the platform with an absolute focus on the Brazilian market. First tests with Pix as the primary payment method, months before most platforms adopted the system.
A 20games opens its doors to Brazilian players. In under six months, the user base surpasses 5,000 active registrations — growth driven by word of mouth about the speed of Pix withdrawals.
Launch of the live casino section with Portuguese-speaking dealers, expansion of Sports Betting with full Brasileirão Série A coverage, and the start of the VIP Program with rollover-free cashback.
A milestone for the platform: 50,000 active players across every state in Brazil, over R$ 8,000,000.00 in prizes paid out per month, and a 94% customer support satisfaction rate.
Launch of the progressive jackpot, monthly tournaments with R$ 500,000.00 in prizes, and mobile platform enhancements for an even smoother experience on your phone.
Our numbers
Concrete results that reflect the trust of Brazilian players
These aren't just words on a slide — they're the principles we use to make decisions every day
Every promotion shows its terms before activation. Every fee — or lack thereof — is stated upfront. No unpleasant surprises after you've already deposited.
A player is not just a number. Every interaction with 20games — whether in support, promotions, or the withdrawal process — is designed to leave players satisfied, not frustrated.
The platform today is better than it was six months ago — and tomorrow's will be better than today's. Player feedback is taken seriously and turned into real features.
Deposit limit tools, self-exclusion, and support for at-risk players aren't just a regulatory checkbox for 20games — are part of the product.
What we offer
A 20games brings everything the Brazilian player looks for into one place: an online casino with over 500 games, Sports Betting with full Brasileirão coverage, a progressive jackpot, Poker with daily freerolls, and a VIP Program built to reward consistent players.
In the casino, you'll find slots from the industry's top providers — Pragmatic Play, PG Soft, Evolution Gaming, Hacksaw, and more — a Live Casino with dealers in Portuguese, crash games like Aviator and JetX, and roulette, blackjack, and baccarat tables streamed in HD. The progressive jackpot section accumulates prizes reaching significant BRL amounts, with draws that can change any player's day.
For players who prefer Sports Betting, 20games offers football coverage that goes well beyond the Brasileirão Série A: Copa do Brasil, CONMEBOL Libertadores, Sul-Americana, Brasileirão Série B, and Brazil national team matches — with over 80 markets per game, live odds updated in real time, and cash out available on every match. Volleyball, basketball (NBB), MMA, and UFC are also in the catalog for players who like to diversify their bets.
The 20games VIP Program 20games was built for players who play regularly and deserve to be treated differently. There are five tiers — Bronze, Silver, Gold, Platinum, and Diamond — each with growing benefits: higher cashback, no rollover at the top tiers, access to exclusive Poker freerolls, a dedicated VIP manager, increased withdrawal limits, and personalized bonuses. Progression is automatic based on betting volume, with no red tape.
On the financial side, 20games accepts Pix, boleto bancário, credit card (Visa, Mastercard, and Elo), debit card, PicPay, and Mercado Pago. All methods are free — no deposit or withdrawal fees on any option. The minimum deposit via Pix is R$ 20.00, and withdrawals from R$ 50.00 hit your account in up to 2 minutes. For verified VIP members, there is no standard daily maximum withdrawal limit via Pix.
The support team at 20games is, in our view, what truly sets the platform apart from most of the Brazilian market. There are no bots as a first line of contact — live chat connects you to a real person in under 2 minutes, around the clock. The team speaks Brazilian Portuguese, knows the platform inside and out, and has the authority to resolve most issues on the first interaction, without escalating to a supervisor who'll get back to you days later.
A 20games isn't perfect — no platform is. But we're one of the few that admits it publicly and works every day to improve. Every support message, every negative review a player leaves, every bug reported — it all goes into a priority queue that our technical team resolves. Today's product is the direct result of years of actively listening to the Brazilian player community that chose 20games as their primary platform.
Your Data Is Protected at 20games. We handle all personal information in accordance with the LGPD (Law No. 13,709/2018). No data is shared with third parties without your express authorization. See our Privacy Policy complete policy to understand how your data is used.
Professionals with experience in Brazil's digital entertainment and financial technology sectors
Credentials and practices that ensure a safe and fair environment for all players
The random number generator (RNG) for all casino games is periodically audited by independent laboratories to ensure randomness and fairness. Audit results are available upon request.
The most common questions from first-time visitors to the platform
We believe healthy entertainment is entertainment that stays within each person's financial and emotional limits. Our tools are here to help you keep that control.
Set a daily, weekly, or monthly cap on your deposits. The limit takes effect immediately and can be lowered at any time.
Set the maximum amount you're comfortable losing in a given period. Once the limit is reached, new bets are automatically blocked until the next cycle.
Pause your account for 24 hours, 7 days, or 30 days whenever you need to. Your balance is preserved and no deposits are accepted during that period.
If gambling has stopped being fun, call 188 (CVV) or visit jogoresponsavel.org.br. Our support team can also guide you through the available tools.