About 20games – An Online Casino Built for Brazil

We were built to be the platform Brazilian players have always deserved: secure, fast, transparent, and built around the payment methods you already use every day.

Licensed and Regulated Pix in 2 minutes 24/7 Support in Portuguese +50,000 active players 100% Brazilian
50.000+
Active players
R$ 8M+
Paid out in prizes/month
2 min
Average withdrawal via Pix
24/7
Portuguese-Language Support

Our story

Who is 20games?

A 20games was born from a simple observation: Brazil's online casino market grew fast, but the quality of the player experience fell behind. Platforms with confusing interfaces, withdrawals that took days, support that didn't really speak Portuguese, and foreign payment methods that simply didn't work here.

A 20games was built by a team that truly understands Brazil from the inside out. From day one, every decision was made with the player in mind — the São Paulo fan who wants to bet on Flamengo from their phone on a Sunday afternoon, the player in Fortaleza who prefers to deposit via Pix before a live game, and the bettor in Belo Horizonte who wants their Libertadores winnings in their Nubank account without waiting until the next business day.

Today the 20games brings together over 50,000 active players from every state in Brazil, with an infrastructure built to scale without compromising what matters: transparency, speed, and a product that genuinely works for everyday Brazilians.

Our mission

Deliver the Best Gaming Experience in Brazil

We don't just want to be another option in the market. We want to be the platform Brazilian players recommend to their friends because it actually works — from deposits to withdrawals, from bonuses to support.

Security without the red tape — bank-grade encryption, straightforward KYC verification, and full protection of your data in compliance with the LGPD.
Pix as the standard — deposits from R$ 20.00 and withdrawals in under 2 minutes, any day, any time, with no fees.
Human support in Portuguese — no bots handling things alone, a real team available 24 hours a day.
Promotions that actually make sense — cashback with no rollover, bonuses with clear terms, and no fine print designed to catch you off guard.

What Sets 20games Apart

Six pillars that define how 20games was built and how it operates every day

Instant Pix, No Surprises

Pix is the backbone of 20games. Deposits confirmed in seconds and withdrawals that land in your account in under 2 minutes — no fees, no manual approval, no time restrictions. It works at midnight, on holidays, on Sunday before the match kicks off.

Bank-Grade Security

All communication between you and the servers at 20games is protected by 256-bit SSL encryption. Card payments use PCI-DSS tokenization — your card number is never stored. Your personal data is handled in accordance with the LGPD, with no sharing with third parties.

Real 24/7 Support in Portuguese

No chatbot that gets you nowhere. The 20games support team 20games is made up of real, trained people who speak genuine Brazilian Portuguese. Available via live chat and email 24 hours a day, seven days a week — including on big Brasileirão match days.

100% Mobile Platform

A 20games was designed for mobile first — not adapted as an afterthought. The entire experience, from sign-up to withdrawal, works seamlessly on Android or iOS with no app download required. Fast, smooth interface even on slower 4G connections in Brazil's interior.

Promotions with Full Transparency

Bonuses with clear rollover terms before activation, 15% weekly cashback with no rollover, daily poker freerolls, and slots tournaments with R$ 50,000.00 guaranteed. Every promotion from the 20games has its terms visible before you click "activate" — no hidden clauses.

Full Coverage of Brazilian Football

From the Brasileirão Série A to the Copa do Brasil, from the Libertadores to the Sul-Americana — bet with over 80 markets per match, live odds updated in real time, cash out on every game, and accumulators with odds boosts. All centered on the football Brazilians actually follow.

Timeline

20games' Journey in Brazil

How we got here and where we're headed

2021
Foundation & Development

The founding team at 20games begins developing the platform with an absolute focus on the Brazilian market. First tests with Pix as the primary payment method, months before most platforms adopted the system.

2022
Official Launch and the First Thousand Players

A 20games opens its doors to Brazilian players. In under six months, the user base surpasses 5,000 active registrations — growth driven by word of mouth about the speed of Pix withdrawals.

2023
Live Casino and Sports Betting Expansion

Launch of the live casino section with Portuguese-speaking dealers, expansion of Sports Betting with full Brasileirão Série A coverage, and the start of the VIP Program with rollover-free cashback.

2026
50,000 Active Players & R$ 8M/month in Prizes

A milestone for the platform: 50,000 active players across every state in Brazil, over R$ 8,000,000.00 in prizes paid out per month, and a 94% customer support satisfaction rate.

2026
New Features and Product Expansion

Launch of the progressive jackpot, monthly tournaments with R$ 500,000.00 in prizes, and mobile platform enhancements for an even smoother experience on your phone.

Our numbers

20games by the Numbers

Concrete results that reflect the trust of Brazilian players

50.000+
Active players in Brazil
R$ 8M+
In prizes paid per month
94%
Support satisfaction
< 2min
Average Pix withdrawal time
500+
Casino games available
27
States with active players

The Values That Guide 20games

These aren't just words on a slide — they're the principles we use to make decisions every day

Transparency

Every promotion shows its terms before activation. Every fee — or lack thereof — is stated upfront. No unpleasant surprises after you've already deposited.

Respect for the Player

A player is not just a number. Every interaction with 20games — whether in support, promotions, or the withdrawal process — is designed to leave players satisfied, not frustrated.

Continuous Improvement

The platform today is better than it was six months ago — and tomorrow's will be better than today's. Player feedback is taken seriously and turned into real features.

Responsible Gaming

Deposit limit tools, self-exclusion, and support for at-risk players aren't just a regulatory checkbox for 20games — are part of the product.

What we offer

A Complete Platform for the Brazilian Player

A 20games brings everything the Brazilian player looks for into one place: an online casino with over 500 games, Sports Betting with full Brasileirão coverage, a progressive jackpot, Poker with daily freerolls, and a VIP Program built to reward consistent players.

In the casino, you'll find slots from the industry's top providers — Pragmatic Play, PG Soft, Evolution Gaming, Hacksaw, and more — a Live Casino with dealers in Portuguese, crash games like Aviator and JetX, and roulette, blackjack, and baccarat tables streamed in HD. The progressive jackpot section accumulates prizes reaching significant BRL amounts, with draws that can change any player's day.

For players who prefer Sports Betting, 20games offers football coverage that goes well beyond the Brasileirão Série A: Copa do Brasil, CONMEBOL Libertadores, Sul-Americana, Brasileirão Série B, and Brazil national team matches — with over 80 markets per game, live odds updated in real time, and cash out available on every match. Volleyball, basketball (NBB), MMA, and UFC are also in the catalog for players who like to diversify their bets.

The 20games VIP Program 20games was built for players who play regularly and deserve to be treated differently. There are five tiers — Bronze, Silver, Gold, Platinum, and Diamond — each with growing benefits: higher cashback, no rollover at the top tiers, access to exclusive Poker freerolls, a dedicated VIP manager, increased withdrawal limits, and personalized bonuses. Progression is automatic based on betting volume, with no red tape.

On the financial side, 20games accepts Pix, boleto bancário, credit card (Visa, Mastercard, and Elo), debit card, PicPay, and Mercado Pago. All methods are free — no deposit or withdrawal fees on any option. The minimum deposit via Pix is R$ 20.00, and withdrawals from R$ 50.00 hit your account in up to 2 minutes. For verified VIP members, there is no standard daily maximum withdrawal limit via Pix.

The support team at 20games is, in our view, what truly sets the platform apart from most of the Brazilian market. There are no bots as a first line of contact — live chat connects you to a real person in under 2 minutes, around the clock. The team speaks Brazilian Portuguese, knows the platform inside and out, and has the authority to resolve most issues on the first interaction, without escalating to a supervisor who'll get back to you days later.

A 20games isn't perfect — no platform is. But we're one of the few that admits it publicly and works every day to improve. Every support message, every negative review a player leaves, every bug reported — it all goes into a priority queue that our technical team resolves. Today's product is the direct result of years of actively listening to the Brazilian player community that chose 20games as their primary platform.

Your Data Is Protected at 20games. We handle all personal information in accordance with the LGPD (Law No. 13,709/2018). No data is shared with third parties without your express authorization. See our Privacy Policy complete policy to understand how your data is used.

The Team Behind 20games

Professionals with experience in Brazil's digital entertainment and financial technology sectors

RA
Rafael Andrade
CEO & Co-founder
15 years in Brazil's digital entertainment industry. Before 20games, worked on the development of streaming platforms and fintechs focused on the domestic market.
CM
Camila Mendes
CTO & Co-founder
Systems security and payment infrastructure specialist. Led the development of 20games' Pix integration, with a focus on speed and reliability.
TS
Thiago Souza
Head of Product
Spent years analyzing online casino platforms around the world before helping build the 20games product from the ground up. Responsible for the user experience and the product feature roadmap.
JO
Juliana Oliveira
Head of Support
Built the 20games support team from the ground up on the principle that customer service should be a competitive advantage, not a cost center. Today leads a team of 40 Portuguese-speaking agents.

Why Trust 20games?

Credentials and practices that ensure a safe and fair environment for all players

Valid Operating License
256-bit SSL Encryption
PCI-DSS Certified
Secure KYC Verification
LGPD Compliance
Certified and Audited RNG
24/7 Support in Portuguese
Responsible Gambling Active

The random number generator (RNG) for all casino games is periodically audited by independent laboratories to ensure randomness and fairness. Audit results are available upon request.

Frequently Asked Questions about 20games

The most common questions from first-time visitors to the platform

Yes. 20games operates under a valid license and complies with all applicable regulations for the online entertainment market in Brazil. The platform follows Brazilian legislation, including the LGPD for personal data protection and the anti-money laundering (AML) requirements applicable to financial platforms. Our games are certified by independent laboratories and the RNG (random number generator) is audited on a regular basis.

Registration takes under 3 minutes and is completely free. You'll need to provide your full name, email, CPF, and create a password. Once your email is confirmed, you can explore the platform and make your first deposit via Pix from R$ 20.00. Identity verification (KYC) is only required before your first withdrawal, to keep your account secure.

20games exclusively accepts Brazilian payment methods: Pix (recommended — instant deposits and withdrawals in up to 2 minutes), boleto bancário, credit card (Visa, Mastercard, and Elo), debit card, PicPay, and Mercado Pago. No foreign payment methods needed. All transactions are processed in BRL (R$) with no currency conversion and no fees on any method.

Pix withdrawals are processed in under 2 minutes, 24 hours a day, 7 days a week, including holidays. Funds go directly to the account linked to the CPF registered with 20games, at any Brazilian bank enabled for Pix. TED withdrawals take up to 1 business day. Card reversal withdrawals take 1 to 3 business days. There are no fees for any withdrawal method.

20games support is available 24 hours a day, 7 days a week via live chat and email. Every agent is Brazilian and speaks Portuguese — no generic scripts, no automated responses as a first line. Average chat response time is under 2 minutes. For more complex issues, the case is followed through to full resolution. VIP members have access to a dedicated manager with direct contact.

20games requires no app download. The platform is fully responsive and works seamlessly in any mobile browser — Chrome, Safari, Firefox — on Android or iOS. The experience matches that of a native app, with fast load times even on slower 4G connections. Just open the site on your phone and add it to your home screen for quick access without typing the address every time.

Yes. 20games offers a full suite of responsible gaming tools available in your account settings: daily/weekly/monthly deposit limits, loss limits per period, session time limits, temporary self-exclusion (24 hours, 7 days, or 30 days), and permanent self-exclusion. All tools take effect immediately upon activation and can be made more restrictive at any time, but can only be relaxed after a 24-hour waiting period. For additional support, we recommend CVV (call 188) and jogoresponsavel.org.br.

Responsible Gambling Is a Core Value at 20games, Not a Checkbox

We believe healthy entertainment is entertainment that stays within each person's financial and emotional limits. Our tools are here to help you keep that control.

Deposit Limit

Set a daily, weekly, or monthly cap on your deposits. The limit takes effect immediately and can be lowered at any time.

Loss Limit

Set the maximum amount you're comfortable losing in a given period. Once the limit is reached, new bets are automatically blocked until the next cycle.

Self-Exclusion

Pause your account for 24 hours, 7 days, or 30 days whenever you need to. Your balance is preserved and no deposits are accepted during that period.

External Support

If gambling has stopped being fun, call 188 (CVV) or visit jogoresponsavel.org.br. Our support team can also guide you through the available tools.

Join the 20games Community

Over 50,000 Brazilian players have already made 20games their go-to platform. Sign up now, deposit via Pix from R$ 20.00, and find out why our retention rate is among the highest in the market.

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